The History Of On-Hold Music
History of on-hold music? Is that a thing? Sure enough, it is. While the 1st phone call dates back to the early 20th century, the idea to entertain & inform a caller while waiting on hold doesn’t truly come along until the mid-50s. Read a recent article from Slate.com on how on-hold messaging came about by clicking here. You’ll love the story of how music on-hold was first ‘discovered’ too.
Study shows that without music or a message to listen to while on hold, 70% of callers will hang up within 1 minute. Call JoeAudio today for information on getting your on-hold messaging created or refreshed to help keep your callers on the line.